Terms of Service

01Acceptance of terms

By using this website or engaging ListGrowth Pro for services, you agree to these terms. If you don't agree, please don't use the site or engage our services.

02Our services

We provide paid lead generation services for businesses in Malaysia and Singapore, which may include:

• Planning and running paid advertising campaigns (Google, Meta, TikTok)
• Designing and building landing pages and funnels
• Setting up lead delivery, routing and basic nurture sequences

The exact scope, deliverables, fees and timeline for a specific engagement will be set out in a proposal, quote or services agreement between us and the client, which forms part of these terms.

03Client responsibilities

To deliver a campaign properly, we rely on the client to:

• Provide accurate information about their business, offer and target audience
• Respond to leads promptly, since lead quality is measured on how leads convert
• Provide timely access to ad accounts, domains or other assets needed to launch
• Ensure their own products, services and claims comply with applicable law
• Pay agreed ad spend and fees on time

04Payment terms

Fees, billing frequency and payment method are agreed in writing before work begins. Unless otherwise stated in a proposal:

• Management fees are separate from advertising spend paid directly to ad platforms
• Invoices are payable within the timeframe stated on the invoice
• We may pause campaign work on accounts with overdue payment

05No guarantee of results

We work to generate qualified leads and manage campaigns responsibly, but advertising results depend on factors outside our control — market conditions, ad platform policies, the client's offer, pricing, and how quickly leads are followed up. We do not guarantee a specific number of leads, cost-per-lead, or sales outcome, unless explicitly agreed in writing for a specific engagement.

06Intellectual property

Unless otherwise agreed, once fully paid, ad creative, landing pages and other deliverables produced specifically for a client become that client's property to use for their own campaigns. Our own frameworks, processes, templates and any pre-existing tools used to deliver the work remain our property.

07Confidentiality

Both parties agree to keep confidential any non-public business information shared during an engagement — including campaign performance data, pricing and business strategy — and to use it only for the purpose of delivering or receiving the services.

08Term & termination

We don't lock clients into long-term contracts. Either party may end an engagement with written notice as agreed in the applicable proposal or services agreement, typically 30 days. Fees for work completed and ad spend already committed up to the termination date remain payable.

09Limitation of liability

To the extent permitted by law, ListGrowth Pro's total liability arising from any engagement is limited to the fees paid by the client for the services in the three months preceding the claim. We are not liable for indirect, incidental or consequential losses, including lost profits or lost business opportunities.

10Governing law

These terms are governed by the laws of Malaysia. For clients based in Singapore, specific engagements may reference Singapore law in a separate services agreement where relevant.

11Contact us

Questions about these terms can be sent to:

• ListGrowth Pro, 314-B, 2nd Floor, Melawati Square, Taman Melawati, Hulu, 53100 Selangor, Malaysia
• Phone: +(603) 4105 2551
• Email: hello@listgrowth.pro